Frequently asked questions
Can I undo a completed run?
Section titled “Can I undo a completed run?”Yes: open the run and choose Revert completion. The run reopens, any stock it consumed returns to inventory, and its booked output comes back out. Details in completing a run.
How are costs computed?
Section titled “How are costs computed?”Every ingredient carries a weighted average cost built from your real deliveries, with order fees folded in as landed cost. Formulas and runs price from it.
Where do the prices in my formulas come from?
Section titled “Where do the prices in my formulas come from?”From each ingredient’s average cost once it has costed deliveries; before that, from its latest vendor offer price. An ingredient with neither makes the formula uncostable until you record a delivery.
Does BatchDash work for cosmetics, or just food?
Section titled “Does BatchDash work for cosmetics, or just food?”Both. Ingredient records carry INCI-relevant compliance fields, shelf life supports period-after-opening, and checkpoints handle things like pH limits. See compliance, allergens and INCI.
Is BatchDash available in French?
Section titled “Is BatchDash available in French?”Yes. The app and this help site exist in English and French; each user picks their own language in profile preferences.
Can I import my existing spreadsheets?
Section titled “Can I import my existing spreadsheets?”Yes: CSV imports cover ingredients, vendor offers and past deliveries, with column mapping and a per-row preview before anything is committed. Start with CSV imports.
What happens when I reach my plan’s quota?
Section titled “What happens when I reach my plan’s quota?”You’re asked to upgrade before adding more of that thing (recipes, ingredients, seats…). Nothing you already created is touched: existing data stays and keeps working. Plans and quotas are covered in billing and plans.
Is there a free trial?
Section titled “Is there a free trial?”The plans page shows a free trial on the offers that carry one, cancellable anytime during the trial. See billing and plans.
Can I have more than one organization?
Section titled “Can I have more than one organization?”Yes. Each organization is a separate workspace with its own inventory, recipes and billing; switch between them from the picker in the top bar. See create your organization.
How do I invite teammates?
Section titled “How do I invite teammates?”From Manage organization, invite by email and pick a role: owner, admin, member or reader. Readers can look but not touch. Details in members, roles and invitations.
Is my recipe data private?
Section titled “Is my recipe data private?”Yes. Your workspace is yours: only the members you invite can see it, and roles let you keep sensitive actions to admins. You can export your inventory to CSV whenever you want.
Can I trace a lot after it ships?
Section titled “Can I trace a lot after it ships?”Yes. Deliveries carry lot codes and expiries, runs record which input lots went into each batch, and made components let you walk a lot forward to see where it went. Start at made components and completing a run.